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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
BIOAQUA Exfoliating Rice Gel Face Scrub is a gentle yet effective skincare product designed to deeply cleanse and rejuvenate your skin. Enriched with natural rice extracts, this gel-based scrub works to remove dead skin cells, excess oil, and impurities while maintaining the skin’s natural moisture balance. Its smooth texture glides effortlessly across the face, providing mild exfoliation without irritation—making it suitable even for sensitive skin. Regular use helps brighten the complexion, refine pores, and leave the skin feeling soft, smooth, and refreshed. Ideal for achieving a natural glow and maintaining healthy, radiant skin.
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